Support¶
Hedron is an open-source MIT-licensed project. There is no commercial SLA, guaranteed response time, or paid support contract.
Where to ask¶
| Channel | Use for |
|---|---|
| GitHub Issues | Bugs, doc gaps, reproducible failures |
| Pull requests | Fixes and documentation improvements |
Before filing an issue, check FAQ, Troubleshooting, Error codes, and Ship a Hedron app. Known Deferred rows: What's ready — evidence.
Security¶
Report vulnerabilities privately — see SECURITY.md. Do not file public issues for undisclosed security problems.
What package maturity means for operators¶
The Stable 1.0 package boundary is hedron-core, hedron, edron, hedron-data,
hedron-charts, and hedron-maps; every other satellite remains Beta or tooling-grade.
API-level beta and experimental classifications still apply within the stable packages.
Pin versions in production and read upgrade notes before bumping trains. Charts
require hedron-charts>=1.0.0. The sample kit requires
hedron-sample-kit>=0.2.3,<0.3 — see Compatibility.
Support window: security fixes target the current published train (1.1.x). The current
requirement is hedron>=1.0.0. Previous minors receive best-effort triage as documented in
SECURITY.md (no multi-year LTS). Version and pin SoT:
Current release and support. Public-index notes:
Installation. Community GitHub support only;
Ship a Hedron app for ops.
Maintainer expectations¶
Issues without a minimal reproduction, version string (hedron.__version__), and expected
vs actual behavior may be closed. Feature requests should map to
What’s next or an RFC discussion rather
than informal “please add X” without context.